Our policies


Most support documentation is available on each product's Web page.

If you still have questions, feel free to contact us at [email protected]

Contact Information

Policies and General Information

Order Confirmation and Tracking

You will receive an order confirmation by email after placing your order that will include your invoice number. You may check the status of your order and view any tracking number(s) from the My Account page on the website.

Preordered Items

Preordered items are full prepay and are noncancellable. Anticpated "ship by" times appear on product detail pages and are accurate at the time of preordering. Buddhist cafe store makes every effort to prevent delay in supply chains and manufacturing. Per Buddhist café store shipping policy, all items in one order will be shipped together. If you need a different shipping accommodation, please contact us at [email protected]; additional shipping and handling costs may apply.

Backordered Items

Buddhist café store attempts to keep all items in stock and ready for shipment. If for any reason the requested items are out of stock at the time your order is placed, your entire order will be held until the backordered items become available. If you would like the remainder of your order to ship separately, please contact us at [email protected]; additional shipping and handling costs may apply.

Purchase Orders

If your business requires the use of a purchase order, please contact us at [email protected] for instructions. Valid purchase orders may be subject to restocking fees upon cancellation, at Buddhist cafe store' sole discretion.

Limited Warranty

Buddhist café store products are subject to a limited warranty (depending on product and manufacturer), with an optional extended warranty available on select products. No other express or implied warranties are provided. See the Return Policy for instructions on product returns. For warranty assistance please contact us at [email protected]

Online Orders and Pricing

Online pricing is valid only for orders placed and paid through the Buddhist cafe store website. Orders placed via PO or requiring special handling are not eligible for the discounted online pricing. Orders placed via the Buddhist cafe store website will not enter the packing queue until payment is received in full.